Installation Information

DIRECTV installation is fast, straightforward, and comprehensive.

The DIRECTV installer will completely install your DIRECTV® System for you. This includes installing a satellite dish on your roof, balcony, or other location, connecting your receiver to your TV, and a quick demo of your new system.

Before your DIRECTV installer arrives, there are some steps you can take to ensure that everything goes as smoothly as possible.

• Property Management Approval—If you live in an apartment or are part of a homeowners' association, check with your landlord or management company about regulations for installing television service. You may need to fill out a Landlord Permission Form (available in English and Spanish).
• Room Selection—Pick the room(s) where you'd like to watch DIRECTV programming.
• TV Access—Move your television away from the wall to allow the installer easy access to all connections.
• Appointment Duration—Set aside up to 5 hours to be at home so the installer has time to connect your system and show you how to use your new system.
• Authorized Adult Present at Installation—Make sure you or someone at least 18 years of age and authorized to sign installation documents on your behalf is present for your installation.
• Internet Service—It's highly recommended that you have active Internet service in place. If you ordered an HD DVR receiver, the installer will connect it to the Internet at no extra charge, allowing you to enjoy a host of great features included with your DIRECTV service.
• Working Phone Line—We also recommend that you have a land-based phone line with a nearby jack (or wireless jack) so you can take advantage of great features like On-Screen Caller ID and ordering Pay Per View. You'll need caller ID service from your phone service provider
• Installer Parking Requirements—If you live in an area where parking is restricted or limited, please keep in mind that the installer will need access to parking in order to begin installation.
• Clear Roof Access—Make sure your roof or balcony has easy access for the installer.

Make sure an adult authorized to sign for completed work and make decisions about the home is present. A certified installer will:

• Install a dish on your roof, side of home, balcony or other location.
• Drill through one wall.
• Connect your DIRECTV® Receiver to your current TV, audio receiver, VCR and/or DVD player.
• Give you a mini-lesson about your system.
• Activate your service.

The majority of DIRECTV customers need just one dish, no matter how many receivers/rooms. A select few customers may require an additional dish, depending on a customer's programming choices (Local Channels/International).

You can reschedule your appointment up to 24 hours before installation.
You can also call us at 1-866-631-1261 with your order number.